Legal notice
Effective Date: 2026-04-02
1. Site Ownership
This website, patioresortco.com, is owned and operated by PatioResortCo (operated by LuxMart Exclusives LLC), a business registered in the United States.
- Business Name: PatioResortCo (operated by LuxMart Exclusives LLC)
- Address: 9410 Via Patricia, Burbank, CA 91504, United States
- Email: support@patioresortco.com
- Phone: 818-446-6002
- Business Hours: Monday – Friday, 9 AM to 5 PM PST
2. Acceptance of Terms
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these notices and all applicable policies, including our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree, please discontinue use of this website immediately.
3. Intellectual Property
All content on this website — including but not limited to text, images, graphics, logos, product descriptions, and page layouts — is the property of PatioResortCo (operated by LuxMart Exclusives LLC) or its licensed content suppliers and is protected under applicable United States intellectual property laws.
You may not reproduce, distribute, modify, display, or use any content from this website for commercial purposes without prior written consent from PatioResortCo.
4. Order Fulfillment Disclosure
PatioResortCo fulfills orders through a network of trusted third-party suppliers and fulfillment partners. By placing an order, you acknowledge that your order may be shipped directly from a fulfillment partner. Your personal information shared for order fulfillment purposes is handled in accordance with our Privacy Policy.
5. Pricing and Product Information
We make every effort to ensure that product descriptions, pricing, and availability information on this website are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. We also reserve the right to refuse or cancel any order placed based on incorrect pricing or product information.
6. Shipping and Delivery
Orders placed before 2:00 PM PST on business days are processed the same day. Orders placed after 2:00 PM PST or on weekends and holidays are processed the next business day. Shipping costs are as follows:
- Orders over $100: Free standard shipping
- Orders under $100: Flat rate of $60
For full details, please refer to our Shipping Policy.
7. Returns and Refunds
We accept returns within 30 days of delivery, subject to the conditions outlined in our Return and Refund Policy. Key terms include:
- Customer is responsible for all return shipping costs. No prepaid return labels are provided.
- A 25% restocking fee applies to approved non-defective returns.
- Damage must be reported within 7 days of delivery.
- Outbound shipping fees are non-refundable.
8. Disclaimer of Warranties
This website and its contents are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. PatioResortCo does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of this website is at your sole risk.
9. Limitation of Liability
To the fullest extent permitted by applicable law, PatioResortCo (operated by LuxMart Exclusives LLC), its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website or its products and services.
10. Third-Party Links
This website may contain links to third-party websites. These links are provided for your convenience only. PatioResortCo has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into this Legal Notice by reference. We do not sell your personal information to third parties.
12. Governing Law
This Legal Notice and any disputes arising from your use of this website shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
13. Dispute Resolution
Any dispute arising from your use of this website or your purchases shall first be attempted to be resolved informally by contacting us at support@patioresortco.com. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to resolve disputes individually and waive any right to participate in class action proceedings.
14. Changes to This Legal Notice
We reserve the right to update or modify this Legal Notice at any time. Changes take effect immediately upon posting to this page. We encourage you to review this page periodically.
15. Contact Us
If you have any questions regarding this Legal Notice, please contact us:
- Email: support@patioresortco.com
- Phone: 818-446-6002
- Address: PatioResortCo (operated by LuxMart Exclusives LLC), 9410 Via Patricia, Burbank, CA 91504, United States
You may also review our other policies here: